Features
========

Dataset Generator comes with a powerful set of features to help you produce high-quality synthetic ticket data:

Graph-Based Pipeline
--------------------
- **Directed AI “nodes”**: Each processing step (topic → email → tags → paraphrase → translate → response) is represented by a node.
- **Flexible topology**: Easily reorder, add or remove nodes to craft custom pipelines.

Modular Assistants
------------------
- **Configurable prompts**: Swap in different system- and user-prompts for each Assistant.
- **Multiple model support**: Use any OpenAI / OpenRouter / Together provider and any chat model (GPT-4, Qwen, LLaMA, etc.).

Rich Ticket Attributes
----------------------
- **Subject & Body**
- **Ticket Type** (Incident, Request, Problem, Change)
- **Queue** (Technical Support, Billing, HR, …)
- **Priority** (Low, Medium, High)
- **Language** (DE, EN, FR, ES, PT)
- **Tags** (4–8 topic tags per ticket)
- **First-response simulation** by an AI agent

Extensibility & Customization
-----------------------------
- **Randomized inputs**: Built-in collections for language, priority, queue descriptions.
- **Unique ID generator**: Guaranteed unique ticket IDs in a 12–13 digit range.
- **Custom fields**: Add your own data classes, enums, or RandomCollection tables.

Cost & Usage Analysis
---------------------
- **Per-run cost tracking**: Monitors token counts and cost by model (input vs. output).
- **Currency conversion**: Summaries in USD, EUR or your chosen currency.
- **Automated logging**: Warnings/errors when a run exceeds cost thresholds.

Built-in CLI & Config
----------------------
- **Config file** (`config/config.py`): Define run size, batch size, translation nodes, time zone.
- **Dev vs. Prod modes**: Toggle between small test runs and full-scale dataset generation.
- **One-line dataset build**:
  ```bash
  python -m ticket_generator
````

Get started with the \:doc:`configuration <config>` guide and see the full \:doc:`architecture` overview. Enjoy creating realistic, varied ticket datasets in minutes!\`\`\`


`Dataset Generator on GitHub <https://github.com/Softoft/dataset-generator/tree/dev>`_